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Tuesday, April 21 • 3:30pm - 4:10pm
From Zero to Knowledge Graph at BCBS

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It started as a straightforward request:

"How can we view a timeline of each interaction we have with our members?"

Along the way, this straightforward ask grew into the “Member Intervention Hub: an analytics engine to enable our business teams to identify key members and intervention opportunities to improve health and reduce costs.

In between, our small team had a crash course in Neo4j, CypherQL, and the right and wrong ways to build a knowledge graph for health insurance.

This talk covers some of the key things we learned while building our Member Intervention Hub:

1. Getting business / executive buy-in on a graph solution

2. Iterating on a data model

3. How far you can get with Community Edition

Speakers
avatar for James Colvin

James Colvin

BCBS
It started as a straightforward request:“How can we view a timeline of each interaction we have with our members?”Along the way, this straightforward ask grew into the “Member Intervention Hub”: an analytics engine to enable our business teams to identify key members and intervention... Read More →



Tuesday April 21, 2020 3:30pm - 4:10pm
Room 4